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Post office

Do Post Office do funeral plans?

Mitch tapner

Written by .

20 minute read

If you’re thinking ahead about funeral costs, it’s natural to want clarity about your options. Many people come across the Post Office and assume they offer prepaid funeral plans, but they don’t.

What they provide is Over 50s life cover, which works differently. It pays out a cash lump sum when you die. Your loved ones can use that money however they choose, including towards a funeral, but it doesn’t guarantee any funeral services or prices.

In this guide, we explain how life insurance and funeral plans differ, what each one covers, and how to decide what might be right for you. We’ll also look at what the Post Office policy includes, how it works, and how it compares to a guaranteed funeral plan.

Our aim is to help you feel more confident about your choices by understanding what’s covered, how much it might cost, and what each option offers in terms of peace of mind.

Key takeaways:

  • The Post Office offers life insurance for over-50s, not a prepaid funeral plan.
  • Life insurance pays out a lump sum. A funeral plan covers the funeral service itself.
  • If you are looking to use life insurance for funeral cover, it’s important to bear in mind that life insurance may not cover the full cost of a funeral.
  • Aura is FCA-regulated, with extra protection for your money.
  • Some people choose both: life cover for general financial support, and a funeral plan to cover funeral costs specifically.
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Is the Post Office a funeral plan provider?

No, not in the traditional sense. The Post Office does not provide a prepaid funeral plan that locks in funeral services and prices. Instead, they offer Over 50s Life Cover, a type of life insurance that pays a cash lump sum when you die.

Your family can use this money however they choose, including for a funeral, but it’s not tied to any specific arrangements or costs.

That said, the Post Office policy does include an optional Funeral Benefit Option. If you choose this, the payout can go directly to a funeral director (via their partner, Co‑op Funeralcare), and they’ll contribute an extra £250 towards certain funeral types.

The main difference is that life insurance pays out money your loved ones can use in any way they choose, whether that’s helping with debts, giving to charity, or passing on to family. A funeral plan, on the other hand, covers the funeral itself. It takes care of the arrangements in advance and locks in the cost, so there’s nothing more to organise or pay for when the time comes.

How does a Post Office plan work?

To clarify, the Post Office doesn’t offer a prepaid funeral plan. Instead, they provide a type of life insurance, which works quite differently.

With the Post Office Over 50s Life Cover:

  • You can apply if you’re aged 50 to 80 and living in the UK.

  • You’ll be accepted without any medical questions.

  • You choose your payout amount, up to £10,000 depending on your age.

  • You pay a fixed monthly premium until you either die or reach the policy anniversary after turning 95.

If you die after the first 12 months from natural causes, your chosen amount will be paid out. If death happens due to an accident at any time, the policy pays out immediately and may even pay double.

Things to keep in mind:

  • If you die of natural causes (non-accidental death) within the first 12 months, the Post Office will pay 1.5 times the monthly payments made for the policy. For example, if your monthly payments were £20 and you made six payments before you died, we’d refund £180 (including the £120 you’d paid us, plus an additional £60, which makes it £180).

  • The payout may not cover all funeral costs, especially if prices rise over time or you choose a more expensive service.

  • Life insurance doesn’t guarantee a funeral or protect you from price rises. A funeral plan does.

  • If you miss payments, your policy could end and you might not get anything back.

  • The payout is fixed, so over time inflation could reduce its value. Some policies, including the Post Office’s, offer an increasing benefit option. This also means your premiums will go up.

Post Office life insurance vs Aura funeral plans

If you’re comparing funeral plans vs life insurance, it’s important to understand how each one works. Here’s a side-by-side look at how Post Office Over 50s Life Cover compares to an Aura prepaid funeral plan.

FeatureInsurance payout (Post Office)Aura prepaid funeral plan
Type of productPrepaid funeral plan with services secured in advanceLife insurance (Over 50s whole-of-life policy) that pays a cash lump sum on death
What it coversFuneral services such as cremation, transport and coffin, agreed in your planA cash payout (up to £10,000 depending on age and premiums) that your loved ones can use however they wish
Cost certaintyFuneral costs are locked in at today’s pricesThe payout is fixed but may not keep up with potential inflation
RegulationRegulated as a funeral plan by the FCARegulated by the FCA and PRA as a life insurance product
Risk of shortfallNo shortfall, services covered in full according to the planIf used for funeral costs, the lump sum may not cover the full amount if funeral prices have risen
Peace of mindEverything is arranged and paid for in advanceYour family will need to organise the funeral and pay for it at the time, using the money from the policy

The difference comes down to what each option offers. The Post Office provides life insurance, which gives your loved ones money to use as they see fit. But if your goal is to make sure the funeral is fully arranged and paid for in advance, a prepaid plan like Aura’s offers more certainty and comfort.

How do funeral plans work?

A funeral plan is a way to sort out the practical and financial side of your funeral in advance. It’s different from insurance because it covers specific services, not just a cash payout.

With Aura, you can pay upfront or choose a monthly payment option that suits your budget.

Once the plan is in place, everything is arranged as you’ve set out. When the time comes, a trusted funeral director carries out the wishes in your plan, and there’s nothing more for your loved ones to pay for the services included.

All Aura funeral plans are fully regulated by the Financial Conduct Authority (FCA), and every payment you make is protected by the Financial Services Compensation Scheme (FSCS). The money goes into a secure, independently managed trust, ready to be used when it’s needed.

How Our Five-Star-Rated Funeral Plans Work

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1. Choose your plan

Select a plan that meets your needs from our range of highly-rated and fully-secure funeral plan options.

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2. Make your purchase

Speak to one of our lovely experts to secure your plan, or purchase your plan securely online in a few simple steps.

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3. Secure your money

We’ll place your money into a secure, independently-managed trust, so that it’s ready to be used for when the time comes.

When the time comes

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4. We’ll make the arrangements

After you’ve died, we’ll bring you into our care and support your loved ones through the initial paperwork with patience and compassion.

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5. We’ll transport you privately

We’ll let your loved ones know the date and time of your cremation, and on the day, transport you privately to the crematorium.

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6. We’ll hand-deliver your ashes

Within 21 days of the cremation, we’ll arrange to hand-deliver your ashes to your chosen person at no additional cost, or we’ll scatter them on their behalf.

*Before purchase, you’ll receive a clear summary of what’s included, what’s not, and your rights under the plan*

What do funeral plans include?

A funeral plan helps take care of the practical elements of a funeral. It gives the chance to make key decisions in advance, which can ease both emotional and financial pressure for the people left behind.

What’s included can vary depending on the provider. With Aura, the following are always guaranteed: 

What’s included with Aura?

  • Unattended direct cremation: A straightforward cremation without a ceremony or attendees. The cremation takes place privately, with respect and compassion throughout.
  • Cremation fees and a simple coffin: All necessary cremation costs are covered, including a simple, practical coffin that’s suitable for cremation.
  • Hand-delivered return of ashes: If ashes are to be returned, they are personally delivered to someone chosen by the person arranging the plan. This usually happens within 21 days and never by post.
  • Collection from anywhere in mainland Great Britain: The person who has died is brought into care from any location across mainland Great Britain, whether from a hospital, care home, or private address. There’s no extra charge for this.
  • All costs associated with the delivery of your direct cremation: The plan covers every essential cost related to the cremation and return of ashes. There are no hidden fees or unexpected extras.

What’s not included with Aura?

Aura’s funeral plans are designed to cover the essential, practical parts of a cremation. Some elements are not included as standard, but can often be arranged separately or added to a different type of plan if needed.

  • Attendees at the cremation (can be added)
  • A service at the crematorium (can be added)
  • A choice of crematorium
  • Flowers, catering, or venue hire for a wake
  • Specialist or additional transport, such as a horse-drawn carriage, limousines, or extra cars for mourners
  • Fees for a religious officiant or celebrant

Every funeral provider is different, so it’s important to check what each plan includes. Clear, upfront information can help prevent confusion or unexpected costs later on and that can make things a little easier for those who are grieving.

What’s included in Aura’s funeral plans

Aura has a variety of prepaid funeral plans to match different budgets and personal preferences. Whether your choice is attended or not, we’ll either scatter your ashes in the crematorium’s garden or deliver them by hand to someone close, usually within 21 days.

Our simple Direct Cremation Plan offers a simple and understated unattended direct cremation.

What’s included:
  • Unattended direct cremation
  • Cremation fees and a simple coffin
  • Hand-delivered return of ashes
  • Collection from anywhere in mainland Great Britain
  • All costs associated with the delivery of your direct cremation
What’s not included:
  • Attendees at the cremation
  • A service at the crematorium
  • A choice of crematorium
  • The use of a hearse, limousine or flowers
  • A minister or celebrant

*Terms and conditions apply. You will receive a funeral plan summary before purchase.*

How much do funeral plans cost?

The cost of a funeral plan depends on the type of service you choose, where you live, and how you decide to pay. You can either pay in full or spread the cost over time.

Aura’s unattended direct cremation plan is a simple, fixed-price option of £1,695, no matter where you are in the UK. It covers all the essentials, including cremation fees, collection and care of the person who has died, a basic coffin, and the return of ashes. If you’d prefer to pay monthly, Aura offers flexible instalments over 12 to 24 months with no extra charges.

If you’re looking for a more personal goodbye, an attended direct cremation plan includes a short, private farewell. Aura offers this from £2,395, which includes a short, 10-minute service with up to 15 guests. You can also choose a larger attended service from £2,995, which includes a 40-minute ceremony at one of our partnered crematoria, with space for as many people as the venue allows.

A prepaid funeral plan lets you arrange and pay for what you want in advance. This can give peace of mind, knowing the cost is settled and your wishes are clear. Once your plan is fully paid and active, there is usually nothing more for your loved ones to pay for the services included.

Is it worth paying for a funeral plan?

A funeral plan won’t suit everyone, but many people find it a helpful way to plan ahead. It can give you more control over your wishes and take pressure off your loved ones when the time comes.

One of the main benefits is cost protection. By arranging and paying in advance, you can avoid the impact of potential rising funeral costs. According to SunLife’s 2025 Cost of Dying report, the cost of even a simple funeral continues to rise each year, making planning ahead more important than ever.

When you take out a prepaid funeral plan, the services are clearly listed and guaranteed. This means your family won’t have to make difficult decisions or worry about how to cover the costs at an already emotional time.

Funeral plans in the UK are regulated by the Financial Conduct Authority (FCA), which ensures your money is protected and used only for the funeral you’ve arranged.

If you’re looking for peace of mind and want to ease the future burden on those closest to you, a funeral plan may be worth considering.

The benefits of a funeral plan

Prepaid funeral plans can be an important part of end-of-life planning, helping you make thoughtful decisions now to ease the burden on your loved ones later. Compared with simple life insurance, funeral plans offer key advantages:

  • Certainty: Your funeral is planned and paid for.
  • No shortfall: No surprise costs for your loved ones.
  • Less stress: Fewer decisions to make at a difficult time.
  • Price protection: Fixed costs even if prices rise.
  • Regulated protection: Your money is protected by FCA rules.

*Funeral plans may not be suitable for everyone. Some services are not included as standard. Please check the plan summary before purchase*

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FCA regulation and FSCS protection

When choosing a funeral plan, it’s reassuring to know that funeral plan regulation is in place to protect you and your money.

All prepaid funeral plans in the UK are regulated by the Financial Conduct Authority (FCA). This means providers must follow strict rules — they must treat you fairly, explain exactly what’s included in your plan, and keep your money safe, usually in a secure trust or insurance policy.

This regulation also means you have clear rights. You’ll know how to cancel if needed, what to expect from the service, and where to turn if something goes wrong.

Your payments are also protected by the Financial Services Compensation Scheme (FSCS), which offers extra security if the provider were ever to go out of business.

Covering funeral costs

A common issue with life insurance is that the payout may not cover the full cost of a funeral. For example:

  • You choose a £3,000 payout.
  • But by the time you die, the funeral costs £4,500.
  • Your family must pay the £1,500 difference. 

*Please note, these figures are for illustrative purposes only and may not reflect your circumstances.*

An Aura funeral plan gives you a clear way to pay for funeral expenses in advance. The services you choose are fully covered, so there’s nothing more to pay for those agreed elements when the time comes.

Who is the best funeral plan provider?

There’s no one-size-fits-all answer. The right funeral plan depends on your wishes, your budget, and how much involvement you’d like your family to have when the time comes.

That said, many people choose Aura for a few important reasons:

Clear, honest pricing
Aura clearly sets out what each plan includes, so there are no hidden fees or unexpected extras. You’ll know exactly what you’re paying for, with the choice to pay in full or spread the cost monthly.

FCA regulation and strong protections
Aura is fully regulated by the Financial Conduct Authority (FCA), which means your money is protected by clear rules. Your plan is also covered by the Financial Services Compensation Scheme (FSCS), giving you extra peace of mind.

Simple, flexible plan options
Aura offers several plan options to suit different needs. Whether you prefer a simple direct cremation or want something more personalised, there’s a plan to match. If cost is a deciding factor, direct cremation prices are among the most affordable, without compromising on care or quality.

Kind and compassionate service
Planning ahead isn’t always easy, but Aura’s team is here to help. They take the time to listen, explain your options clearly, and offer gentle support throughout the process.

Here’s how Aura compares to other funeral plan providers
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Starting Price£1,695£2,095£1,700£1,700£1,885
Trustpilot
4.9/5 stars
4.8/5 stars
4.6/5 stars
4.8/5 stars
4.4/5 stars
Fairer Finance
All-Inclusive Pricing
Transparent Pricing
Free Cancellation Anytime

What if my funeral plan provider goes out of business?

It’s a fair question, and one many people ask. If you’ve already paid into a funeral plan, you’ll want to know your money is protected, even if the provider goes out of business.

This is where FCA regulation makes a real difference. As of July 2022, all prepaid funeral plan providers must be regulated by the FCA, and therefore must take steps to protect your money. That includes keeping your money separate from company finances, either in a regulated insurance policy or a dedicated trust.

At Aura, we take this responsibility seriously. Your payments go into a secure, independently managed trust. You can read more about how we keep your money safe.

If a provider does fail, there are protections in place. Your plan may be moved to another authorised provider so it can still be honoured. If that’s not possible, you’ll usually get a refund. In some situations, you might also be able to claim through the Financial Services Compensation Scheme (FSCS).

These systems are designed to make sure your money is there when it’s needed — and that your funeral can still go ahead as planned.

Is Aura right for you?

Everyone’s needs and priorities are different. Post Office offers over 50s cover, while Aura provides prepaid funeral plans, so the two options serve different purposes.

If your main goal is to plan a funeral in advance, including the specific services and costs, a prepaid funeral plan with Aura might be a better fit. It gives clarity and reassurance about what’s included and what will be paid for.

That said, the right choice depends on what matters most to you. It’s worth taking time to speak with both providers and think about what feels right for you and your family before deciding.

Why people choose Aura:

  • Guaranteed funeral services, not just a cash payout
  • No shortfall, your plan covers all agreed services
  • Protection from potential inflation
  • FCA regulation, your money is safeguarded
  • Peace of mind for you and your family

If you’re unsure where to start, we’re here to help you compare funeral plans and understand what each one offers. Whether you’re considering a direct cremation or a more traditional service, we’ll explain your options clearly and support you every step of the way.

Rated ‘Excellent’ by families across the UK

At Aura, we believe in treating every person that turns to us as if they were our own family. This dedication has earned us an exceptional 4.9/5 Trustpilot rating, making us the highest rated ‘Cremation Services’ provider on the platform.

We’re honoured to be a trusted partner for families across the UK. Read their stories below.

FAQs

Some companies offer funeral insurance, which pays out a lump sum when someone dies. The money can be used in any way the family chooses – including to help with funeral costs. However, it doesn’t guarantee that a funeral will be arranged, or that all the costs will be covered.

Post Office Over 50s Life Cover isn’t the same as funeral insurance. It’s a type of life insurance, which works a little differently.

A funeral plan is different again. It lets you arrange and pay for specific funeral services in advance. Everything is set out clearly, so when the time comes, the funeral goes ahead as planned. This can ease financial pressure and bring peace of mind to those left behind.

Not for the services included in your plan. Once a prepaid funeral plan is fully paid and in place, items like cremation, care of the person who has died, and the coffin are covered in full.

If your family asks for anything outside of what’s included, such as flowers, venue hire, or extra vehicles, there may be additional costs.

That depends on your provider’s terms. Some require full payment before the plan becomes active. Others offer partial cover after a set period, often after 12 months.

With Aura, if you die before all instalments are paid, your family may need to pay the remaining balance for the funeral to go ahead. This will be clearly explained when you take out your plan so there are no surprises.

Most providers offer a cooling-off period, usually around 30 days, where you can cancel for a full refund. After that, cancellation fees may apply or only part of your money may be returned.

Aura gives you more flexibility. You can cancel your plan at any time, with no admin or cancellation fees. If no services have been provided and you have paid in a lump sum or instalments of up to 24 months, any payments you’ve made will be refunded in full. This means you have the freedom to change your mind if your needs or circumstances change.

It’s always a good idea to read the terms before you commit. Aura aims to keep everything clear from the beginning.

Yes, you can. Many people choose to have both, as they serve different purposes.

A funeral plan allows you to arrange and pay for the funeral you want in advance, with costs fixed at today’s prices. Life insurance pays a lump sum to your family, which they can use however they choose.

If your goal is to make sure your funeral is arranged and paid for in full, a funeral plan may offer more certainty. Life insurance can provide broader financial support, but it does not guarantee your funeral will be fully covered.

Brochure

Get your free funeral planning brochure

If you’d like to know more about how to plan a cremation with Aura, our brochure is a helpful place to begin.

Our funeral plans are a helpful way to put everything in place for you or someone else.

When the time comes, our experienced team will be here to guide you through each step, offering support and advice whenever you need it.

To find out more about how our plans work, what’s included, and our story, you can request a brochure by clicking the link below. We will then send you a copy by email or First Class post—whichever you prefer.

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All-Inclusive Pricing
Every cost related to your cremation is included upfront, from collection to cremation fees—no hidden charges, ever. Unlike other providers, we’ll never charge for collection regardless of the distance, and the removal of medical devices that may affect the cremation, such as pacemakers, is always included at no extra cost.
Transparent Pricing
Aura provides full transparency with no hidden fees. Our plan prices are clear, with no unexpected expenses for you or your family, and we share all costs upfront without asking for personal details.
Free Cancellation Anytime
Change your mind? You can cancel your Aura plan at any time and receive a refund with no admin fees. Many providers allow free cancellations within the first 30 days but apply a fee after that period. Some offer longer free cancellation windows depending on the payment plan, though charges may still apply once the set timeframe has passed.